Empirical Analysis of Job Satisfaction Among Employees of Private Offices: (Case Study of Kabul City)

Abstract

This study was conducted to examine the level of job satisfaction among employees of private sector organizations in Kabul and to identify the factors influencing it. Given the lack of comprehensive studies in Afghanistan's private sector, this research seeks to fill the existing gap in the literature by simultaneously analyzing six key determinants: work environment, nature of work, relationships with colleagues, promotion opportunities, salary and compensation, and management style. Data were collected through questionnaires distributed to 384 employees of private sector organizations in Kabul, with the sample size determined using Cochran's formula. The study adopts a quantitative research approach, and data analysis was carried out using statistical techniques, including normality tests (Kolmogorov–Smirnov and Shapiro–Wilk) and one-sample t-tests. The findings indicate that the overall mean of job satisfaction is 3.324 (on a 5-point scale), reflecting a moderate to relatively high level of satisfaction. The highest levels of satisfaction were associated with the nature of work and organizational relationships, whereas the lowest levels were related to salary and compensation as well as promotion opportunities. The results of this study provide valuable insights for managers and policymakers, enabling them to improve working conditions and enhance workforce productivity.