The Impact of Leadership Styles on Employee’s Job Satisfaction (A Case Study of Afghan Telecom)

Abstract

This study examines the impact of transformational, transactional, and laissez-faire leadership styles on employee job satisfaction within Afghan Telecom. Data were collected through a structured questionnaire and analyzed using SPSS version 26, employing descriptive statistics, correlation, and regression analysis. The findings reveal that transformational leadership has the most substantial positive influence on employee job satisfaction, as it fosters trust, motivation, and individualized consideration, creating a supportive work environment. Transactional leadership demonstrates a moderate positive impact, primarily through structured systems and reward mechanisms, though it lacks a focus on long-term employee development. Conversely, laissez-faire leadership exhibits a weak negative association with job satisfaction, as the absence of direction and feedback leads to role ambiguity and dissatisfaction. These findings underscore the critical role of transformational leadership in enhancing employee satisfaction and retention, particularly in the complex organizational and socio-economic context of Afghan Telecom.